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Q:To which countries do you deliver to?
A: The
current freight rates are base on the departure from China and destination countries/territories in zone 6 and zone 7.
Meanwhile, we could deliver to any countries that the carrier reaches, but there will be extra freight to charge from
you.
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Q: What if the outfit doesn't fit? Can I return custom-made outfit for a refund?
A: Apart from products in Accessories sections, each tailored products is specially made for you
according to your personal specifications, so we're very regretfull that we can not offer you a return service. However, if
there's any problem in quality, we can offer you an alternation or exchange. of course, all ChineseTailorShop's products are
checked for quality before delivery.
Q: How do I cancel order?
A: You may cancel
order anytime before you make the payment. Once we receive the payment, we consider the order is valid, and we will process
it for you right away if there's no problem with the measurements you submitted. If cancellation happens during the processing
period, you may recieve some shipping fee or tailoring fee back base on different production stage.
Q: What benefit do I receive if I refer you new clients?
A: You will receive points by referring us new clients. 5% of your referral's order value will
be counted as your points. The points will be convert to coupon value that you can use to make deduction to your next order. For
example, you referred 5 friends to order from us, each person's order value is €100, you willl
recieve 25 points which equals to €25.
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